Reference

How Baje99 Handles Your Personal Data

This policy covers what data we collect when you access Baje99, how we use it, and what rights you have over it.

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What We Collect and Why

Baje99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal through these wallets generates a transaction record tied to your account. We keep this

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to process payments, verify your identity, and meet any applicable legal obligations in the regions where we operate. We also collect device and session data automatically: your IP address, browser type, and the pages you visit within the lobby. This helps us keep the platform stable
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on mobile connections and detect unusual activity on your account. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. If you are in Bangladesh,
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your data may be processed on servers outside the country — we apply contractual safeguards when that happens. Retention periods vary by data type; payment records are held as long as required by applicable financial regulations, while session logs are cleared on a shorter cycle.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Security, Cookies, and Retention

We use SSL encryption across all account pages and payment flows. Your bKash, Nagad, or Rocket transaction details are never stored in plain text on our servers — only tokenised references used to match your deposit to your wallet.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used on mobile. You can adjust cookie preferences through your browser settings at any time.

Account Security

Login attempts trigger OTP verification to your registered number. If we detect a new device or unusual location, we flag the session before granting access to your account wallet.

Data Retention

Account records are kept while your account is active and for a period after closure as required by applicable rules. You can request deletion of non-essential data by contacting support.

Third-Party Access

Payment processors receive only the data needed to complete your transaction. We do not share your browsing or game activity with advertisers or unrelated third parties.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team handles privacy queries directly. Availability depends on your region and local service hours.

Live Chat Open the chat widget inside your account dashboard to reach our support team. Privacy and data queries are handled through the same channel as account help.

Email Support Send your data request or privacy concern to our support address. Include your registered contact detail so we can verify your account before responding.

Account Settings Some data controls — like updating your contact details or reviewing saved payment methods such as bKash or Nagad — are available directly inside your account settings page.

Common Questions About Your Data

These are the questions we hear most often about how Baje99 handles personal information, account data, and your rights as a user.

We collect the details you enter at registration — name, contact information, and your chosen payment method. If you deposit via bKash or Nagad, a transaction reference is also stored against your account.

Yes. Contact our support team through live chat or email with your registered details. We will verify your identity and provide the data we hold within a reasonable timeframe.

Only with payment processors like bKash, Nagad, and Rocket, and only the data they need to complete your transaction. We do not sell personal data or share it with advertisers.

Payment and identity records are retained as long as applicable financial regulations require. Non-essential session data is cleared sooner. You can ask support for specifics on your account.

Basic details like your contact number can be updated in account settings. For changes to identity documents or payment records, contact support directly and we will guide you through the verification step.

It applies to accounts where the service is permitted under local law and eligible regions. Access and data handling both depend on your jurisdiction — check local regulations before using the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Baje99 Handles Your Personal Data

Security, Cookies, and Retention

Cookies and Tracking

Account Security

Data Retention

Third-Party Access

Reach Us About Your Data

Common Questions About Your Data

01 What personal data does Baje99 collect when I register?

02 Can I request a copy of the data Baje99 holds on me?

03 Does Baje99 share my data with third parties?

04 How long does Baje99 keep my account data after I close my account?

05 How do I update or correct my personal information?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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